Last Updated: November 11, 2023

Welcome to Pampered by Yuni LLC –  pamperedbyyuni.com (“Website”), a site that offers handcrafted face and body care products and is not affiliated with any other brands. At Pampered by Yuni, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you visit or make a purchase through our Website. For the purpose of this Privacy Policy, unless otherwise noted, all references to Pampered by Yuni LLC include, Pampered by Yuni and pamperedbyyuni.com.

By accessing or using our Website, you consent to the data practices and/or practices described in this Privacy Policy.

Collection of Your Personal Information

In order to provide the products offered, Pampered by Yuni may collect various types of personal information from you, such as:

• Name
• Email address
• Shipping address
• Billing information (credit card number, billing address)
• Phone number (optional)
• Order history
• User-generated content (e.g., reviews or comments)
• Communication preferences

We collect this information when you provide it voluntarily while placing an order, creating an account, subscribing to our newsletter, or interacting with our Website in any way.

Use of Your Personal Information

Pampered by Yuni collects and uses your personal information to operate and deliver the services you have requested. We may use your personal information for the following purposes:

• Process and fulfill your orders.
• Communicate with you about your orders, products, and promotions.
• Provide customer support and respond to your inquiries.
• Customize and improve your user experience on our Website.
• Send you promotional and marketing materials (with your consent).
• Analyze user behavior to enhance our products and services.
• Comply with legal obligations.

Sharing Information with Third Parties

Pampered by Yuni does not sell, rent, or lease its customers personal information or lists to third parties.

Pampered by Yuni may share your personal information with third parties in the following situations:

• Legal Compliance: We reserve the right to disclose your information, without prior notice, as required by applicable laws or when we hold a sincere belief that such disclosure is essential to: (i) adhere to legal mandates or respond to legal proceedings served on Pampered by Yuni or this Website; (ii) safeguard and assert the rights or assets of Pampered by Yuni; and/or (iii) act in response to urgent circumstances to ensure the personal safety of Pampered by Yuni users or the general public, all in accordance with applicable legal provisions and good faith practices.
• Business Transfers: In the event of a merger, sale, or other business transaction, your information may be transferred to the new entity.
• Consent: We will share your information with third parties if you provide us with explicit consent to do so.

Tracking User Behavior

Pampered by Yuni reserves the right to monitor our users’ website visits and the pages they access within the Pampered by Yuni domain. This data aids us in enhancing our Website and customizing our content and product offerings to better align with your preferences. The collected data may encompass your IP address, browser type, operating system, and other non-personal information, all of which are instrumental for these analytical purposes.

Automatically Collected Information

Pampered by Yuni may collect certain information automatically when you access our Website, encompassing, but not limited to, your IP address, browser type, device classification, and referring website. This data is instrumental for service operation, service quality maintenance, and the generation of aggregate statistics concerning the utilization of the Pampered by Yuni Website.

Use of Cookies

The Pampered by Yuni website may utilize ‘cookies’ and similar technologies with the aim of enhancing and personalizing your experience while navigating our Website. Cookies, which are small text files stored on your device, serve to assist us in retaining your preferences, monitoring your interactions with our Website, and enhancing the quality of our services. It is important to note that cookies are uniquely assigned to your device and are only accessible to a web server within the domain that issued the cookie to you.

One of the primary functions of cookies is to offer a convenience feature designed to save you time. Specifically, cookies enable our Web server to recognize your return to a specific page. For instance, if you customize pages on the Pampered by Yuni website or register with our platform, a cookie facilitates the retrieval of your specific information during subsequent visits. This simplifies the process of recording your personal data, including billing and shipping addresses, among others. Upon revisiting the same Pampered by Yuni website, the previously provided information can be readily retrieved, allowing you to conveniently utilize the customized features offered by Pampered by Yuni.

You retain the ability to accept or decline cookies, and this choice can be managed through your browser settings as per your preferences. However, it is important to note that opting to decline cookies may result in a limited ability to fully engage with the interactive features available on the Pampered by Yuni website.

Security of Your Personal Information

Pampered by Yuni employs the Secure Sockets Layer (SSL) protocol to safeguard your personal information against unauthorized access, usage, or disclosure. We maintain a sincere commitment to the security of your personal information and implement reasonable safeguards to protect it. Nevertheless, it is important to recognize that no data transmission conducted over the Internet or any wireless network can be assured to be entirely secure. Consequently, while we are dedicated to the protection of your personal information, you acknowledge that: (i) the Internet encompasses inherent security and privacy limitations beyond our control; and (ii) the security, integrity, and privacy of all information and data exchanged between you and us via this Website cannot be guaranteed.

Right to Deletion

Subject to specific exceptions delineated below, upon receipt of a verifiable request originating from you, we shall remove your personal information from our records, and instruct any service providers to remove your personal information from their records.

You have the right to request the deletion of your personal information from our records. However, it is essential to acknowledge that we may be unable to fulfill requests for the deletion of your personal information if such deletion is imperative for the following purposes:

• Concluding the transaction for which the personal information was initially collected, fulfilling the terms of a documented warranty or product recall conducted in accordance with federal law, furnishing a requested good or service, or reasonably anticipated within the context of our ongoing business relationship with you, or to otherwise execute a contract between you and us.
• Detecting security incidents, protecting against malicious, deceptive, fraudulent, or unlawful activities, or prosecuting those responsible for such actions.
• Debugging to identify and rectify errors that hinder the existing intended functionality.
• Exercising freedom of speech, safeguarding the right of another consumer to exercise their freedom of speech, or exercising another right provided for by law.
• Complying with the California Electronic Communications Privacy Act.
• Participating in public or peer-reviewed scientific, historical, or statistical research in the public interest, adhering to all other applicable ethical and privacy regulations, when the deletion of the information is expected to make it unfeasible or seriously impede the attainment of such research, provided we have procured your informed consent.
• Enabling exclusively internal purposes that reasonably align with your expectations based on your association with us.
• Complying with an existing legal obligation, or
• Otherwise employing your personal information, internally, in a lawful manner compatible with the context in which you provided the information.

Children Under Thirteen

Pampered by Yuni does not intentionally gather or request personal information from individuals under the age of thirteen. If you are a minor under the age of thirteen, you are required to seek parental or guardian consent prior to accessing and using this Website.

Email Communications

By providing your email address, you consent to receive emails from Pampered by Yuni, including order confirmations, updates, and promotional materials. You may opt out of these communications at any time by following the unsubscribe instructions in the email or contacting us directly.

Changes to This Statement

Pampered by Yuni reserves the right to periodically revise this Privacy Policy in order to accommodate alterations in our operational, legal, or regulatory procedures. The revised Privacy Policy shall be made available on our Website, complete with the date of the latest amendment. We encourage you to engage in periodic reviews of this Privacy Policy to remain well-informed regarding our measures for safeguarding your information. Your continued use of this Website following such amendments will signify your (i) acknowledgment of the updated Privacy Policy and (ii) consent to adhere to and be bound by the terms therein.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please reach out using the Contact Form on the Contact page. 

Thank you for visiting Pampered by Yuni. We appreciate your trust and are committed to safeguarding your privacy.

Effective as of November 11, 2023

Last Updated: November 11, 2023

This website is operated by Pampered by Yuni LLC. Throughout the site, the terms “we”, “us” and “our” refer to Pampered by Yuni. Pampered by Yuni offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Use”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

Online Store Terms

By agreeing to these Terms of Use, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. Please read these terms carefully before making a purchase. If you do not agree to these terms, please refrain from using our Website.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modification of the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products or Services (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns & Refunds Policy.

Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Use.

Third-party Links

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Personal Information

Your submission of personal information through the Website is governed by our Privacy Policy.

Errors, Inaccuracies, and Omissions

Occasionally there may be information on our Website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited Users

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer of Warranties and Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Pampered by Yuni, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend and hold harmless Pampered by Yuni and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Use, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. These Terms of Use and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use). Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party. In the event that any provision of these Terms of Use is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use; such determination shall not affect the validity and enforceability of any other remaining provisions.

Governing Law

These Terms of Use and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Austin, Texas without regard to its conflict of law principles.

Changes to Terms of Use

Pampered by Yuni reserves the right to periodically revise the Terms of Use and the revised policy shall be made available on our Website, complete with the date of the latest amendment. We encourage you to engage in periodic reviews of this Terms of Use Policy to remain well-informed. Your continued use of this Website following such amendments will signify your (i) acknowledgment of the updated Privacy Policy and (ii) consent to adhere to and be bound by the terms therein.

Contact Us

If you have any questions, concerns, or requests regarding this Terms of Use Policy, please reach out using the Contact Form on the Contact page. 

Thank you for visiting Pampered by Yuni. We appreciate your trust and are committed to ensuring that your experience is as smooth and enjoyable as possible on this Website.

Effective as of November 11, 2023

Last Updated: November 11, 2023

Please review our shipping and returns policy to understand how we handle and address any concerns you may have. We want you to be completely satisfied with your purchase. 

Shipping and Processing Time

Currently, we process orders within 1-7 business days. Once the order has shipped, you’ll get a confirmation email with tracking details for your order.

All orders are shipped through USPS: 

• Priority Mail transit time: 1-3 business days
• Ground Advantage transit time: 2-5 business days
• We do not ship internationally at the moment

If, for any reason, you are not happy with your skin and body care products, our return and refund policy is as follows:

Damages and Returns

For hygiene and safety reasons, the skin and body care products we sell are not be eligible for returns. In the event that you discover any defects, damages, or if you have received an incorrect item, please do not hesitate to contact us immediately. This will allow us to promptly assess the issue and take appropriate corrective action.

Refunds and Cancellations

Should you wish to cancel your order for any reason, we kindly ask that you get in touch with us as soon as possible. Please note that order cancellations can only be accommodated before the items have been shipped.

If a refund is applicable to your order, it will be refunded automatically to the original payment method you used. We kindly request your understanding that it may take some time for your bank or credit card company to complete the refund processing and post the refund to your account.